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![]() Note: Cisco Business Edition 6000/7000 appliances are fixed hardware configurations that comply with these requirements for particular ranges of application capacity and VM mixes. Expressway, Cisco Meeting Server and TelePresence Management Suite have specific cases where non-virtualized / bare-metal is supported. UCCE has application-specific VM placement rules, vs. CPU requirements are different for CMS on dedicated hardware vs. See documentation of those applications for details. Some applications may have application-specific rules that are different. These requirements are for "common virtualization", meaning baseline common to all Cisco Collaboration applications. Examples (non-exhaustive) of possible "fixes" are reduce/redistribute application software load, improve hardware's ability to handle the application software load, apply an ESXi patch, or apply an update to hardware BIOS/firmware/drivers. ![]() Support means root cause and "fix" for an issue need to come from wherever the problem is isolated to.Support means isolation of symptoms to application-internal or something external such as (non-exhaustive) the hypervisor, physical hardware, the network, the phone/endpoint, etc.active Collaboration Flex subscription or Software Support Service contract on perpetual licenses that include UCM) Cisco-provided hardware/software with valid, paid-up maintenance contracts (e.g.Note end of life dates for hardware products and software releases are out of scope for this doc. Cisco-provided software releases that are not past their Last Day of Support, running on virtualization software releases and hardware that have also not yet reached their end of support.Cisco TAC does not engage on issues isolated to 3rd-party-provided/supported hardware or 3rd-party-provided/supported software. Cisco-provided applications, Cisco-provided VMware software (as OEM), Cisco-provided hardware. ![]()
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